General Conditions

Before registering, please read the terms and conditions carefully. Full acceptance of these terms and conditions is required for the reservation of the selected course to be valid.

Classes are subject to the terms and conditions set out in this document.

1. Online or in-person classes

All classes booked, whether à la carte or part of a package (10-course card), are strictly personal and cannot be transferred, exchanged, or shared with another person. Each à la carte or package course is nominative and reserved for its holder only. Use by a third party is not permitted.

2. Purchase / refund terms and conditions

All purchases of classes or cards are final and non-refundable, except where required by law. Cards for 10 classes are valid for 6 months; after this period, any remaining classes will be canceled without refund or transfer.

3. Cancellation policy

Because class spots are limited, registrations are generally non-refundable once a class has started. To be eligible for a transfer or future class credit, cancellations must be made at least 24 hours before the scheduled class time by emailing infos@citlalijim.com. Missed classes or late cancellations cannot be refunded or credited.

If a class is cancelled by the instructor or cannot take place due to technical issues, participants will receive a full refund or the option to transfer to another session.

4. Disclaimer and acknowledgment of risks

The MUNZ FLOOR® method is a gentle activity, open to everyone. However, by registering for a class, you confirm that you are physically capable of performing the exercises offered. You acknowledge and accept full responsibility for the risks inherent in this practice, and release the coach and MAISON MUNZ from any liability for any physical, bodily, or other harm that may occur during or after the class.

You expressly confirm that you are not pregnant (due to the risks associated with intense stimulation of the fascia), have not had a recent fracture (which requires temporary immobilization), and have not undergone recent surgery (requiring a full recovery period). The method is not recommended in these situations due to the risks involved.

5. Recording

It is important to note that recording or video recording of the course is not permitted.

6. Changes to these terms and conditions

We reserve the right to modify these terms and conditions at any time, and it is your responsibility to review the version published on this website to remain informed.